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      Dynata

      Engaged Employer

      Dynata Customer Service Representative CSR reviews

      4.1

      83% would recommend to a friend

      (5 total reviews)
      avatar

      Mike Petrullo

      100% approve of CEO

      95% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      5.0
      May 1, 2023

      customer service

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      empathy, hard worker, focus on

      Cons

      Responsibilities: • Set up and explained new membership contacts. • Provided timely and effective replacement of damaged or missing products. • Verify claims are processed accurately based on the pay rate scale. • Initiate and verify prior authorizations for medical services.

      4.0
      May 20, 2022

      CSR review

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      A pretty good company to work for not too bad.

      Cons

      Daily task can get boring at times doing the exact same thing every day.

      avatar
      Dynata Response
      4y
      Thank you for the feedback – while the call center can get monotonous at times, we do offer many perks like a flexible schedule and great colleagues who make the days go by faster!
      Viewing 1 - 3 of 5 Reviews
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      Dynata reviewsDynata Customer Service Representative (CSR) reviews

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