Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Johnson Controls

      Engaged Employer

      Johnson Controls reviews

      I wouldn't want to work anywhere else! - Customer Service Representative (CSR) Johnson Controls Employee Review

      5.0
      Mar 6, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with Johnson Controls for over 16 years. I'm proud to work for a company who puts Safety and Integrity first, not just in policy but also in practice. We work hard to satisfy our customers' expectations and provide great value for the money they spend. I know as long as I do my best work and meet the expectations of my role, I am supported when I need to take off or adjust my work time to take care of family emergencies or attend family events without being made to feel guilty. Couldn't ask for a better place to work. The time off policies and benefit packages are really good.

      Cons

      I honestly can't think of any negatives to working for this company.

      Explore other reviews about Johnson Controls

      5.0
      Jun 21, 2026
      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employees, people, and pay. Excellent 401k match

      Cons

      Nothing, slow moving upper management but that’s at every large company

      2.0
      May 14, 2026
      Controls service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good PTO and benefits

      Cons

      Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

      1
      avatar
      Johnson Controls Response
      1mo
      Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Johnson Controls jobs | Johnson Controls salaries | Johnson Controls benefits | Johnson Controls interviews | Johnson Controls conversations
      Johnson Controls reviewsJohnson Controls Customer Service Representative (CSR) reviewsJohnson Controls review