Forrester Program Manager reviews

Executive team makes decisions that aren’t aligned with company values

Forrester recently solicited employee input on work conditions issues. After getting the results, they portrayed a predetermined conclusion unsupported by the actual data they also released. They then followed up with policy changes that went in the opposite direction of the employee feedback and openly acknowledged that they didn't care. Even worse, the policy changes run directly in opposition to Forrester's own research, literally what we advocate to our clients as the best business practices.