ServiceNow reviews

4.1

81% would recommend to a friend

(5,691 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,691 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the IT industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 30, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Excellent people, open culture, interesting work

Cons

Culture at risk of changing

5.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

ServiceNow has a strong culture that covers so many important aspects of working for a top company: innovation, teamwork, sense of belonging, wellbeing, career growth, diversity and inclusion, customer first, etc... There are not just words, it's reality!

Cons

Up till today, no cons to share!

Viewing 1 - 3 of 5,691 Reviews

Glassdoor has 6,627 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.