Starbucks reviews

3.5

57% would recommend to a friend

(85,465 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants, cafés en catering industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Mar 5, 2023

Pretty Good but HR is a mess

Recommend
CEO approval
Business Outlook

Pros

Free partner drinks, coworkers, relationships with regular customers.

Cons

The lack of resource management in the company is ridiculous, especially at HR. For a company that claims to care about their employees, they do a really bad job at it. Schedules would come in a week prior. Not the manager's fault as they were trying very hard. The company cares too much about profits and opening new stores. District managers feel like they can treat you like absolute crap and be nice to you in the next second. They don't give a damn about their employees.

1.0
Aug 21, 2022
Recommend
CEO approval
Business Outlook

Pros

You learn how to make mediocre cappuccinos.

Cons

Unbalanced work environment, you must work on Christmas day/eve/or New Year's (with no regard for religion, no respect for health - if you have medical concerns you should take paracetamol and move on, laughable "tips" divided unequally with managers taking most of them even if they did not work shifts like the baristas. Generally a horrible experience.

3.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Lovely people Responsibilities and tasks Coffee (of course)

Cons

Limited space to grow (promotions) Company was not transparent about salaries

Viewing 1 - 3 of 85,465 Reviews

Glassdoor has 91,183 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.