Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

89% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1476) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2034 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1273 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3763 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2466 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1526 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What are the top reviewed TP locations?

Maastricht , Zoetermeer , Tilburg , Amsterdam , Utrecht , Zwolle , Den Haag , Rotterdam , Eindhoven , Groningen , Apeldoorn , Breda , Nederland , Nijmegen , Leeuwarden , Oosterhout , Veenendaal , Amerongen , Gouda , Papendrecht , Zwijndrecht , Sittard , Enschede , Nijverdal , Amsterdamscheveld , Hoofddorp , Bussum

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TP

TP reviews about "work environment"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Jun 26, 2026

Supportive environment with rigid scheduling options

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great work environment, capable and understanding leadership. Tools are provided and everyone is educated and trained properly on their duties.

Cons

No easy way to adjust schedule/shifts

TP Response

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Jun 25, 2026

Great learning experience and supportive workplace with areas for improvement

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

competitive salary and benefits package, good training programs for new employees, opportunities for career growth and internal promotions, supportive teammates and collaborative work environment

Cons

work-life balance can be challenging during peak seasons, communication between management and employees could be more consistent in some situations

TP Response

21h

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

Jun 25, 2026

Great entry point for beginners, but low pay issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

As an excellent stepping stone for beginners to break into the BPO industry due to its accessible hiring process, solid training, and inclusive facilities

Cons

Note that base salaries can be low, and the work environment heavily depends on the specific account and supervisors

TP Response

21h

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 25, 2026

Pleasant environment with flexible hours, but low pay

Fin crime investigator (tallinn, estonia)

Recommend

CEO approval

Business Outlook

Pros

Nice work environment and flexible working style

Cons

Compensation is a bit lower than market average

5.0

Jun 23, 2026

Valuable Experience for Career Growth

English customer service

Recommend

CEO approval

Business Outlook

Pros

Excellent environment to develop communication skills, gain customer service experience, and work with diverse teams. Training and onboarding are well organized.

Cons

The job can be fast-paced and requires handling multiple customer concerns efficiently. Shift schedules may not suit everyone.

5.0

Jun 25, 2026

Supportive environment, but limited growth and low pay

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Watching people Succeed and grow with in their role. Face paced work Environment. Developing people skills and teaching new hires how to achieve expectations.

Cons

Not as many Growth opportunities. Pay Brackets are lower than industry standards.

5.0

Jun 22, 2026

Supportive environment with room for facility improvements

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Supportive and non-toxic work environment, competitive compensation, and a generally clean and well-maintained facility.

Cons

Restroom maintenance could be improved, and the prayer room is often overcrowded during peak hours.

5.0

Jun 24, 2026

Great work environment and good pay

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good work environment, Good salary, punctual payments.

Cons

I don't have anything to say

TP Response

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

5.0

Jun 22, 2026

Supportive team with demanding workload and strict targets

Customer service

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment with helpful supervisors. Good training programs, opportunities to improve communication skills, and exposure to international customers. Flexible work environment and valuable customer service experience

Cons

Workload can be demanding during peak periods. Performance targets are strict, and handling difficult customers can sometimes be stressful. Career progression may vary depending on the project.

Viewing 1 - 3 of 5,281 Reviews

Jobs at TP

Supervisor Klantenservice GGD – COVID-19 Vaccinatielijn (tijdelijk)

Klantenservice Medewerker Grote Nederlandse Bank in Tilburg

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Reviews TP reviews

TP

TP reviews about "work environment"

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive environment with rigid scheduling options

Great learning experience and supportive workplace with areas for improvement

Great entry point for beginners, but low pay issues

Pleasant environment with flexible hours, but low pay

Valuable Experience for Career Growth

Supportive environment, but limited growth and low pay

Supportive environment with room for facility improvements

Great work environment and good pay

Supportive team with demanding workload and strict targets

Jobs at TP

TP reviews FAQs

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