Is UPS a good company to work for as a Operations Manager?

Operations Manager professionals working at UPS have rated their employer with 2.7 out of 5 stars in 112 Glassdoor reviews. This is a lower than average score with the overall rating of UPS employees being 3.4 out of 5 stars. Search open Operations Manager Jobs at UPS now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at UPS .

Does UPS pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at UPS with 3.9 out of 5 stars based on 112 anonymously submitted employee reviews. This is 2.6% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at UPS.

How happy are Operations Manager professionals working at UPS?

38% of Operations Manager employees at UPS would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Operations Manager professionals have also rated UPS with a 2.4 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.5 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4116) , Part Time Package Handler (2707) , Supervisor (1152) , Seasonal Driver Helper (974) , Loader (752) , Part Time Supervisor (745) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

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UPS Operations Manager reviews

2.7

38% would recommend to a friend

(112 total reviews)

Carol B. Tomé

86% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (112 reviews)

Ratings by demographic groups

Race / Ethnicity

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Operations Manager employees have rated UPS with 2.7 out of 5 stars, based on 112 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an average working experience there. UPS is rated 23% below average by Operations Manager professionals compared to other employers within the Transport en logistiek industry (3.5 stars).

Reviews by job title

112 reviews

4.0

Mar 25, 2026

Good benefits and leadership opportunities, but micromanagement is common

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and the opportunity to lead teams Company has been around for over 100 years

Cons

Micromanaging is very visible in the company

1.0

Mar 7, 2026

Company downsizing

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Incredible place to work and excellent benefits

Cons

CEO is downsizing the company by 30,000 employees, don't see many worthwhile opportunities in the future

5.0

Jan 5, 2026

Good place

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Fun to work there sometimes

Cons

Not the best lighting or ventilation

Viewing 1 - 3 of 112 Reviews

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UPS Operations Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good benefits and leadership opportunities, but micromanagement is common

Company downsizing

Good place

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