I applied online. I interviewed at Arvato (Dortmund) in Jan 2019
Interview
Der Kundenberater agiert wie ein Bindeglied zwischen Produktion und Verkauf, der Kunden in diversen Geschäftsbereichen berät und einen reibungslosen Verkauf garantiert.
Kundenberatung
Produktpräsentation
Auftragsabwicklung mit dem Kunden
Unterstützungdes firmeninternen Marketingprogramms
Neugewinnung und Bindung von Kunden
Bearbeitung der eingereichten Kundenreklamationen
I applied in-person. The process took 2 weeks. I interviewed at Arvato (Szczecin, West Pomerania) in Jul 2017
Interview
Interview in my case: a conversation, typical question about why do you want to work here, where did you hear that we are hiring etc, another test is checking if you are computer savvy, another test checks speed of typing, retyping, language.. psychological/logical tests to take at home, and a role play with a phone and a script, then there is a talk with a manager.
General questions, language test, asked about work experience. I was also asked about the studies. Role play, what do you know about us, what are your skills, etc. The interview was easy.