Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Phone interview: 25%
Background check: 25%
Personality test: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
the interview process was simple and to the point. everything was put out in a nice neat little contract. However they did lie about our working hours and what we would actaully be doing.
very laid back and simple. Was over microsoft teams so was easier to feel comfortable and at ease.
very laid back and simple. Was over microsoft teams so was easier to feel comfortable and at ease.
I applied through an employee referral. I interviewed at Concentrix (Gurgaon, Haryana) in Sep 2021
Interview
The main exam is amcat in this exam english is tough if you have good summarize and listening power so you crack otherwise you will not get any call math and reasoning is very easy as compare to english