Concentrix Customer Service Representative (CSR) interview questions
based on 1K ratings - Updated Jun 22, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
64%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Skills test: 25%
Personality test: 25%
Phone interview: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
telephonic interview. i had interview for 45 mins and it was worth giving interview in this was as it was very comfortable with the travelling to office and wasting the time
Thank you for taking the time to review us. We are glad that you have had great experience with your interview process. We will pass it back to our talent acquisition team.
I applied through an employee referral. The process took 1 day. I interviewed at Concentrix (São Paulo, ) in Oct 2019
Interview
Maravilhoso, queria o emprego só pela entrevista e de como me fizeram sentir. Todos na sala ficaram com interesse em garantir a vaga pois pelo apresentado pra nós, era a empresa dos sonhos, e de fato estavam certos, amo a cnx e todas as oportunidades que ela oferece.
Interview questions [1]
Question 1
Diretas, mas me fizeram sentir confortável em responder tudo
First therw is Call interiview that again speaking test interview on call bye the company boat then amcat online test and this is divided into 3 categories 1. Writing 2. Grammer 3. Listening . Then after analysing performence selection process starts