Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
Interview search
1,028 interviews
Viewing 636 - 640 of 1,028 Interviews
Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Skills test: 25%
Phone interview: 25%
Personality test: 25%
Background check: 25%
Here are the most commonly searched roles for interview reports -
First therw is Call interiview that again speaking test interview on call bye the company boat then amcat online test and this is divided into 3 categories 1. Writing 2. Grammer 3. Listening . Then after analysing performence selection process starts
I applied in-person. I interviewed at Concentrix (San José, ) in Aug 2021
Interview
It have taken very long time since the first interview, two account changes and long waiting periods for communication whit the recruitment staff. But the staff and managers are kink and charming.
Interview questions [1]
Question 1
Educational background
English level
Work experience
I applied online. The process took 1+ week. I interviewed at Concentrix (Caïro, ) in Jul 2021
Interview
call interview then face to face interview then an assessment.
they don't care about you. they don't provide feedbacks.
I knew I was rejected when they didn't reply me but they didn't tell me I was rejected.
Interview questions [1]
Question 1
introduce your self.. what is ur favourite movie.. what is customer service