Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Phone interview: 25%
Personality test: 25%
Background check: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
The interview process is a multi-stage process for hiring new employees. The interview process typically includes the following steps: writing a job description, posting a job, scheduling interviews, conducting preliminary interviews, conducting in-person interviews, following up with candidates and making a hire.
I applied online. I interviewed at Concentrix (São Paulo, )
Interview
Muito tranquila e leve, me deixou muito confortável e confiante pra dar prosseguimento com a conversa e as perguntas. Foi uma ótima entrevista, parecia uma conversa normal e muito humanizada, o que foi super importante para que eu pudesse dar meu melhor.
I applied online. I interviewed at Concentrix in Jul 2021
Interview
They don't inform you when they will call so you will probably get paranoid and looking at your phone unlike other company who informs you of when they will call