Concentrix Customer Service (CSR) interview questions
based on 1K ratings - Updated Jul 5, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service (CSR) applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a Customer Service (CSR) according to 4 Glassdoor interviews include:
Background check: 25%
Phone interview: 25%
Personality test: 25%
Skills test: 25%
Here are the most commonly searched roles for interview reports -
It was very easy for me to understand the questions and didn't need HR to repeat it more.
Every single question I was asked I felt like it's meaningful and has a purpose.
I applied online. I interviewed at Concentrix (Atlanta, GA)
Interview
Great interview and interesting questions! Friendly and personable. Felt comfortable immediately. Connection came very easily and questions were not stressful but made sense. I appreciated the recruiter giving me some of his own ideas and listening well.
Interview questions [1]
Question 1
If you could make the perfect cell phone what would it be like?
I applied online. I interviewed at Concentrix (Inayawan) in Jun 2021
Interview
The interview process was needlessly complex and rigorous. All the tests and steps could've been done in one sitting but rather they chopped it up and extended the interview process needlessly.