Foundever Customer Service Representative (CSR) interview questions

First contact with a recruitment agency. Then first interview with the recruiter. Logical, Math, Verbal and English tests. A call simulation in two languages. Final interview with the same recruiter.

Really easy interview, great people. We had a group interview first and we had to make a presentation of a product that we want to sell to companies.After that i had individual interview.They asked me about myself,about customer service experience,situations when i had argued customers and how i reacted