Google Customer Service Representative interview questions
based on 352 ratings - Updated Jun 30, 2026
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How others got an interview
42%
Applied online
Applied online
29%
Employee Referral
Employee Referral
19%
Recruiter
Recruiter
4%
Campus Recruiting
Campus Recruiting
3%
Other
Other
2%
Staffing Agency
Staffing Agency
1%
In Person
In Person
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Customer Service Representative applicants have rated the interview process at Google with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 77 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Google overall takes an average of 61 days.
Common stages of the interview process at Google as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Google
Interview
Applied through their web site and had an initial call with HR person from the UK. Followed by another phone interview with the hiring manager from Mountain View. That was the furthest I got. I was contacted by HR to have another early morning call. At the early morning call, I was told that I was not a fit.
Interview questions [1]
Question 1
Describe your previous experience. Tell me what you did at xxxx company and xxxx company.
I applied through an employee referral. I interviewed at Google
Interview
E-mail from recruiter then call, they asked about my education and previous experience, the call was not very great as the recruiter seemed over worked (or lazy) yawning on the call and I could picture her in my mind ticking boxes
Interview questions [1]
Question 1
What do you know about google
Describe my experience
motivation
I applied through college or university. The process took 3 months. I interviewed at Google (Mountain View, CA) in Apr 2011
Interview
Several Phone interviews and 5 on site interviews. I was recruited from a college campus so it was quite streamlined. They flew me to California to interview and it was back to back 5 people.
Interview questions [1]
Question 1
How many ping pong balls can you fit on a 747 airplane.