I applied through an employee referral. The process took 4 weeks. I interviewed at Google in Mar 2011
Interview
I spoke with the Google HR recruiter on the phone and with one other individual before I was flown to one Google location for a series of 4 interviews (2 in person, 2 video conference). All went well, but they decided to move me to interview for an account manager position with a different team (they thought it would better fit my skill-set). I went to another Google location for another series of interviews (2 in person, 2 video conference), and hit it off with everyone except the last one- the decision maker (higher up- not sure of his title). His questions were more cryptic and less skill based than the others I had. This was ultimately the reason I didn't get the offer, according to the HR recruiter's feedback. I was at least glad he was honest with me. After talking to 8+ people and having rave reviews from everyone except one, it was a little disheartening that there wasn't more conversation among the group to determine if I should move on in the process.
In the end, I don't think Google is a good fit for me, because I'm looking for a company with less hierarchy and traditional corporate politics. Based on the experience, it looks like there is plenty of that internally.
Interview questions [2]
Question 1
Describe a time when you had to tell a client that you couldn't meet a deadline.
The interview process for the customer service representative position at Google was structured and professional. The questions focused on previous experience, communication skills, problem-solving, and handling customer situations. The overall process was straightforward and consistent with the responsibilities of the role.
Interview questions [1]
Question 1
“Can you describe a time when you handled a difficult customer and how you resolved the situation?”
I applied through a staffing agency. I interviewed at Google (Dublin, Dublin)
Interview
Organised , 2-3 rounds , more about media experience and more follow-up questions … last few minutes for questions to hiring manager … confident answer in STAR method is best way to proceed
They have a very well-structured hiring process and scheduling interviews was incredibly easy and convenient. The recruiter was super friendly throughout our entire interaction, and they thoughtfully provided post-interview feedback to me, which I greatly appreciated receiving.