I applied through a recruiter. The process took 2 weeks. I interviewed at Google (Dublin, Dublin) in Dec 2014
Interview
I was headhunted down by a recruitment company. They had a 9 month contract role for maternity cover. After passing the phone screen, I had 2 rounds of personal interviews and I was told within a few days that I have the role if I want it. They only gave me a week to wrap up in my previous role though which was a bit inconvenient but my employer at the time was really nice about not doing the 4 weeks notice period so worked out.
Interview questions [1]
Question 1
In my interview I received normal questions not those difficult ones Google is famous for like 'how many buses can fit into this buding'. It was a competency based interview so I had the usual suspects like 'tell me about a time when you had a customer success or challenge' or 'when you worked together as a team' or 'a situation where you had to handle conflict'. Then more of a conversation about the future and curent challenges of digital and advertising. A few questions about hobbies and passions as well and QnAs about Google and the day to day responsibilities of the role.
The interview process for the customer service representative position at Google was structured and professional. The questions focused on previous experience, communication skills, problem-solving, and handling customer situations. The overall process was straightforward and consistent with the responsibilities of the role.
Interview questions [1]
Question 1
“Can you describe a time when you handled a difficult customer and how you resolved the situation?”
I applied through a staffing agency. I interviewed at Google (Dublin, Dublin)
Interview
Organised , 2-3 rounds , more about media experience and more follow-up questions … last few minutes for questions to hiring manager … confident answer in STAR method is best way to proceed
They have a very well-structured hiring process and scheduling interviews was incredibly easy and convenient. The recruiter was super friendly throughout our entire interaction, and they thoughtfully provided post-interview feedback to me, which I greatly appreciated receiving.