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      Customer Service Interview

      Mar 23, 2016
      Anonymous Interview Candidate
      Stockholm,
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Klarna (Stockholm, ) in Jan 2016

      Interview

      I applied online and received an email reply with a link to a 15 question test, (3 pictures on dots and then you have to guess the last patten) After this the recruitment department called to have a telephone interview and then feedback received by email. I then received an email for an interview at the head office in Stockholm, two weeks later a final interview. Both were 1 hour long and comprised of standard interview questions. You will have to retake the the same test that was submitted with the initial application on the second interview. It then took three weeks to hear from them but I had already secured another position long before they had come to a decision.

      Interview questions [2]

      Question 1

      Tell me about a time that you have had to work with a difficult colleague?
      Answer question

      Question 2

      Do you think that people make the wrong first impression of you?
      Answer question
      5