I applied through an employee referral. The process took 2 months. I interviewed at Mastercard (O'Fallon, MO)
Interview
There is a 30 minute phone interview, with a recruiter. You then are invited into the facility to meet the hiring manager and have a 30 min to 1 hour interview (STAR related questions). The next step took approximately 1-2 weeks and was with a VP. The offer was extended about 1-2 weeks later.
Interview questions [1]
Question 1
Give me a time you dealt with difficult customers.
How do you work effectively in a cross-functional manner?
There were three rounds for three consecutive days.
Questions were more situation based related to your work experience and the challenges you have faced. For example, you would be presented with a situation and asked to explain your next step to overcome it.