T-Mobile Communications Manager interview questions

Beware T-Mobile’s bait-and-switch recruiting process. For TWO separate positions, they discontinued the posted job and reposted it as a different job. These are the nuts-and-bolts of the process: Applied online. Contacted by email by recruiter. 30 min interview by phone w/ recruiter. Then 30-45 min interview by phone w/ hiring manager. Then series of four in-person interviews spanning three hours. Supposedly the plan was to let me know the decision within a week. However, this is my experience: Not sure what is going on with this place. I had been contacted for two different positions. For the first, we did the phone interviews, an in person interview was set up, and when I got there, I was told the interview was canceled because the position was moved to a different team—I was later told that a new position was opened to replace that one, but that I wasn’t being considered for it (though it was the same exact position T-Mobile wanted to bring me in for an in-person interview.) And for the second position, totally unrelated to the first, I was brought in for an in person interview, interviewed with four people, TWO of whom were uninvolved with the position—one of the interviewers even said, I’m not even sure why they’re having me sit in on this interview. And a third interviewer who was retiring within a few weeks—why they thought she should be the one to decide who gets hired is bizarre. The position even said they were looking for more of a marketing approach to employee communications, yet she had no marketing background. The hiring manager was the fourth, yet he didn’t have me meet with anyone of the other 6 people on his team. I was told I’d hear back in a week. After a week, no word, so I reached out and was told by the hiring manager that I’d hear back from the recruiter within another week. Two weeks went by and I heard nothing. I reached out to the recruiter, and she never responded. The way I found out I was not selected was by reviewing my jobs portal account, where the status was updated with “not selected for the role.” To make things worse, T-Mobile opened a new position with the exact same job description, only the title was for a Sr. Mgr. instead of a Manager. So, not exactly sure what the game is with discontinuing positions and reposting them as a different position with the same description, but just fair warning. If they did it to me twice, it must be common practice.

I was very impressed with the interview process when I was communicating with the HR contacts in advance of the in-person interview, they were professional, helpful and very quick to reply to emails. The in-person interview was interesting. I met separately with four different people, for about 45 minutes with each person. I only felt one of them was actually skilled at how to conduct an interview and asses a candidate's skills. One of the interviewers spent the majority of our time together talking about their previous jobs and what they did/didn't like about them. This had no bearing on the position I was interviewing for or the company, I found it very odd. Overall, I think this is a great company, but I think their staff could use a quick course on "how to conduct a job interview."