First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Interview questions [1]
Question 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
I applied online. I interviewed at T-Mobile in Nov 2025
Interview
There’s an assessment that’s more so like a “how do you work” assessment and then two more interviews with the manager and one of the manager’s peers from another store.