I interviewed at T-Mobile (New Ngabarawa) in Jan 2019
Interview
we sat down outside of the store. he asked me why i am applying for the job? why t-mobile? why sales? do you want to work full time or part time? do you go to school? do you speak other languages that might help our store?
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Interview questions [1]
Question 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services