I applied through a staffing agency. The process took 3 days. I interviewed at Tech Mahindra (Haiderabad) in Dec 2014
Interview
Frw months back I have given an interview at TechM for CSA role. It was for Verizon's process. The interview had 4 rounds.
1. JAM Session (Since it was for a voice process),
2. Voice and Accent
3. Technical round of interview (Mostly about OSI reference model, types of network connections and topologies)
4. H.R interview.
Interview questions [1]
Question 1
The only toughest question would be about the OSI layers. Sometimes they would ask about individual layers too.
I applied through an employee referral. The process took 2 weeks. I interviewed at Tech Mahindra (Poona) in Dec 2011
Interview
1. Technical Interview with in depth CRM model
2. Understanding of BSS and OSS systems
3. Agile Framework
4. Release Management
5. Pre Sales Activity
6. Conflict Handling
7. How to identify talent
8. Automation using Devops framework. Chef / Maven / Puppet / Service Now
Interview questions [1]
Question 1
1. TIBCO usage in orchestration
2. SAP CRM / MS CRM / Siebel Differences
3. Upgrade CRM system
4. Failover
I applied through a staffing agency. I interviewed at Tech Mahindra (Haiderabad) in Dec 2015
Interview
As told before there were 3 rounds the 1st was JAM session and the 2nd was voice and accent round but before hand as i saw the reviews of interview on Tech Mahindra company the same had happened to me.. they will take the interview but atlast they end up saying any absurd reason for not selecting.. i really thank them for this because many of my friends scolded me for going to the interview coz the company forces the employees to leave the job with sheer pressure and stress giving you the greed of good salary...
Interview questions [1]
Question 1
I went with my husband who is also an employee of a reputed bpo and many questions were asked to me about him only like where he works his salary package n ol...??