Applied online. Got a call a few days later. Short one on one interview. Pretty casual only asked 4 questions. They went something like: Describe a situation when you dealt with a difficult customer/person Describe a situation where you had to change your behaviour to approach a situation Describe a time when you went out of your way to help someone/a customer Describe a time when you had to do something new that you weren't used to. Easy enough, was just caught off guard by some of the questions. said I'd get a call within the next week if I got the job.

Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.