1. Screening Round / Managerial Round - In this round questions about my experience, my likes-dislikes, strengths, my reason to join this company, some situational questions based on my experience like how will i handle conflicts at my workplace etc were asked 2. Logical Test + Personality test: In this round, i had been given a logical test, in which i had to solve around 30 questions in 15 mins. Then i had been given a personality test, wherein i was asked about what kind of person i am, my strengths, my weaknesses. I had to select best option out of multiple options. 3. HR Round - In this there was a detailed analysis conducted on the personality test that i had given. Most important answers of mine were selected like "I am confident person who can handle multiple tasks and is comfortable working in a team as well as independently". And further i was asked to explain why is it so and give some examples where i played such kind of a multi-tasking role. And then i was informed that i am selected for this role and was asked for certain documents for background verification.
Advanced Technical Support Representative Interview Questions
1,174 advanced technical support representative interview questions shared by candidates
How many Linux commands can you name?
How would you handle a situation where an angry customer was saying this or doing this (some kind of rude, or inappropriate thing)?
Behavioral questions and lots of technical questions regarding PKI, linux servers and web-services
What are important characteristics if a technical writer.
Give me an example of a time where something terrible happened and there was no member of management around what did you do?
What’s your availability?
There were questions geared towards computer information technology.
Role play. With the interviewer being an angry customer calling in and me being the att rep, advised to stay in character until she advises me we were done
Which devices are you proficient on using(tablet, laptop, smart watch, iPhone, basic non smart phone, email and wifi
Viewing 521 - 530 interview questions