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Customer Support Advocate Interview Questions
136 customer support advocate interview questions shared by candidates
Do you prefer team learning or learning something by yourself individually?
What is the best customer service you have given? Why do you want to work at ServiceTitan? Why should we hire you and not anyone else? What can you contribute to the team?
They asked about my hobbies, interests and what am I doing, when I have a free time.
What are some of you weaknesses in your work life? How have you tried to resolve them?
If you get sick, how much time in advance do you give to warn your boss/other employees.
Someone has called GoCardless distressed that they’ve seen a payment on their bank statement that they don’t recognise. How would you go about assisting them? (treat as a mock call)
- If you were a pizza delivery driver and you had scissors, what would you use them for?
Why do you think that you would be a good fit for ServiceTitan.
I was given a scenario where I needed to explain my course of action in a specific context. The question was about how I would handle a situation where I lacked sufficient knowledge or experience to meet a customer's needs and expectations.
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