Fast-paced culture with great people and high ownership, but lacking structure and direction - Procurement Manager HelloFresh Employee Review

3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office culture with a young and energetic team. There are regular social events like games nights, pizza lunches, sunset drinks and office parties, which makes the environment fun and engaging. The company is not very hierarchical - if you have a good idea, it will be heard and often implemented quickly. There is a lot of ownership and autonomy in the role, with flexibility to work in your own way and continuously improve processes. The hybrid working model also provides good flexibility and work-life balance while still maintaining a strong office culture. The environment is very fast paced, which can be exciting, and there are plenty of opportunities to get involved in high-impact projects and gain visibility with senior leadership if you are proactive.

Cons

There is constant change and high staff turnover, which can make it difficult to maintain stability and continuity. Leadership direction is not always clear, and priorities can shift frequently. The business can feel unstructured at times, with unclear KPIs and expectations. Promotions can also be difficult due to organisational structure and budget limitations. As it is a global company, employees may also need to be mindful of time zone differences when collaborating with stakeholders in Europe, which can sometimes require early or late meetings. Salary can often be below market average for similar roles, and employee benefits are fairly limited, with the main benefit being a discount on the company’s box subscription.

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HelloFresh Response
1mo
Hello, thank you for your review. We’re happy to hear about the positives and will take your concerns into account as we work to improve. Your feedback is essential to creating a better experience for everyone. Thank you & best regards, DS & Your HelloFresh HR Team

Explore other reviews about HelloFresh

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job great benefits can be

Cons

Fast paced environment can be

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HelloFresh Response
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Cons

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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HelloFresh Response
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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