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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Good benefits and pay, but challenging systems and customers - Customer Service Representative CSR T-Mobile Employee Review

      5.0
      May 28, 2026
      Customer service representative csr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits Good Starting pay for people new to the industry. People you work with are generally friendly and nice to work with.

      Cons

      Systems can be hard to use at times Customers can be difficult to work with

      Explore other reviews about T-Mobile

      5.0
      May 14, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working environment bonus after 5 years

      Cons

      None! Loved the company and opportunities there

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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      T-Mobile reviewsT-Mobile Customer Service Representative CSR reviewsT-Mobile review