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The UPS Store

Part of UPS

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Warning to potential owners in Florida - Owner-Operator The UPS Store Employee Review

2.0
Oct 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to establish ongoing customer relationships. Diversity of revenue streams helps to equalize sales peaks and valleys.

Cons

You can't count on the franchise area office in Florida to provide any assistance to new franchisees. It seems as though their motto is "You Owe Us; We Don't Owe You Anything," even though they take a good chunk of your monthly royalty fee. Further, our experience with the local organization when we sold the business in early 2018 was that, after more than 10 months, we cannot get a final accounting of disbursements and ending balance in the escrow account which was withheld from us and, technically, is our money not theirs. Regrettably, we could not recommend buying a franchise in Florida.

Explore other reviews about The UPS Store

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Atmosphere, management, employees, pay, shifts

Cons

Lack of Benefits, rude customers,

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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