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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      60% would recommend to a friend

      (1,070 total reviews)
      avatar

      Dax Dasilva

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the IT industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Nov 30, 2016

      Looks great on the outside

      Online marketeer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has great potential, a lot of genius people and it's a young company. The international aspect makes it interesting, because you get in touch with people from all over the world. If you love drinks, partying and working extra hours with low recognition. This is the place for you.

      Cons

      I believe that Lightspeed can be a great company if you work in HQ Montreal. When I talked to colleagues from Montreal it was like they where talking about a whole other company. The culture difference was a big isseu to me, because it was not always appreciated when you share your opinion. The vibe in the office was like being at a student fraternity, not really the place for me. People gossip a lot to make themselves look better. If you are not a developer or in sales, you will not get the recognition you deserve.

      2.0
      Jun 11, 2020

      Looks good on the outside, but stumbling on the inside

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people can be amazing, provided you stay in your lane so to say. There's free lunch! Codebase is very clean. Proper structure in development + testing.

      Cons

      Lots of games. Coming back to the aforementioned point of people, if you make waves and point out things that could be improved, be prepared to be treated like an outsider. Management impedes progress and stifles innovation, very little to zero flexibility. Out of touch with their customers' needs. Used to be customer centric, but not anymore. Some tasks cannot be linked to a customers' needs, and it's frustrating to build something you know the customers don't want and/or need. There is little trust in the people. The company lacks direction and a clear vision. A lot of people are more concerned with looking like they work, while actually doing nothing at all.

      avatar
      Lightspeed Response
      5y
      We are sorry to hear that your experience at Lightspeed didn’t match what we intend for our employees. We want to ensure that issues are addressed. We are a big promoter of honesty and transparency and we have a culture of constant improvement; feedback from our employees helps us evolve the way we do things. As you mentioned, employees are our greatest asset and we do everything we can to provide a great work environment. There is a lot of feedback to take in here, and we will review in depth and adapt. 

As a fast-paced business that is always evolving and growing, that can result in rapid shift in business priorities and lead to changes in our organizational structure. As a growing organization, we are always looking at new and better ways to do business and support our employees and leaders. In the end we are all looking to have a positive work environment where you can confide in your leaders and colleagues alike. If you feel comfortable doing so, I encourage you to engage in an open dialogue with your People Business Partner so we can work together to improve these issues.
      1.0
      Jan 15, 2017

      Terrible company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office, nice parties, nice colleagues

      Cons

      No work/life balance Lots of burnouts Culture of fear to be fired Dishonest management Unreasonable targets

      Viewing 1 - 3 of 1,070 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.