Is OpenTable a good company to work for as a Customer Support Representative?

Customer Support Representative professionals working at OpenTable have rated their employer with 4.3 out of 5 stars in 18 Glassdoor reviews. This is a higher than average score with the overall rating of OpenTable employees being 4.1 out of 5 stars. Search open Customer Support Representative Jobs at OpenTable now and start preparing for your job interview by browsing frequently asked Customer Support Representative interview questions at OpenTable .

Does OpenTable pay Customer Support Representative employees well?

Customer Support Representative professionals rate their compensation and benefits at OpenTable with 4.5 out of 5 stars based on 18 anonymously submitted employee reviews. This is 6.9% better than the company average rating for salary and benefits. Find out more about Customer Support Representative salaries at OpenTable.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 47 reviews)); "Great people and teams all around" ((in 34 reviews)); "Competitive pay and benefits" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

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OpenTable

Part of Booking Holdings

OpenTable Customer Support Representative reviews

4.3

97% would recommend to a friend

(18 total reviews)

Debby Soo

99% approve of CEO

97% positive business outlook

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Customer Support Representative employees have rated OpenTable with 4.3 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Support Representative professionals have an excellent working experience there. OpenTable is rated in line with the average (within 1 standard deviation) by Customer Support Representative professionals compared to other employers within the IT industry (3.9 stars).

Reviews by job title

18 reviews

5.0

May 3, 2025

great place to work

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Everything, great place to work

Cons

None things have been amazing

4.0

Nov 30, 2024

My experience

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

My schedule is awesome, my peers are awesome, mi Supervisor is cool, I love all the recognition, I love how clear the things are.

Cons

Sometimes, Like on Saturdays, T2 help may be a little slow but nothing to be worried.

5.0

Dec 8, 2022

A great place to work

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

I love working remote, OpenTable is a great place to learn and work. Everyone is always very helpful.

Cons

No downsides at the moment

Viewing 1 - 3 of 18 Reviews

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A great place to work

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