ServiceNow Tech Support reviews

3.0

Be the first to recommend this company

(3 total reviews)
avatar

Bill McDermott

Not enough data to show CEO approval

Reviews by job title

3 reviews
3.0
Feb 17, 2025
Recommend
CEO approval
Business Outlook

Pros

good team support good grown options

Cons

no work life balance overwhelming work

4.0
Oct 15, 2020

Great Place

Recommend
CEO approval
Business Outlook

Pros

Everything. this is a great place

Cons

None. this is a great place

2.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent office perks like snacks and Friday lunch.

Cons

I was referred to ServiceNow as software developer from a recruiter and interviewed as such, with coding samples and code vocab tests. The job was actually a help desk tech support position titled as a "developer". The only career path from there I noticed was someone moving to customer service, which was definitely not the direction I wanted. Overall, the culture seemed to be work overly hard on trivial problems and delude yourself into thinking you're doing something world-changing. Management seemed aloof of anything going on and onboarding was non-existent. I left within a month to get an actual development job, soured by the misleading job title and interview process.

Glassdoor has 6,656 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.