Is TP a good company to work for as a Customer Service Representative, Call Center?

Customer Service Representative, Call Center professionals working at TP have rated their employer with 4.2 out of 5 stars in 114 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative, Call Center Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative, Call Center interview questions at TP .

Does TP pay Customer Service Representative, Call Center employees well?

Customer Service Representative, Call Center professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 114 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative, Call Center salaries at TP.

How happy are Customer Service Representative, Call Center professionals working at TP?

90% of Customer Service Representative, Call Center employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Customer Service Representative, Call Center professionals have also rated TP with a 4.1 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.3 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Customer Service Representative, Call Center reviews

4.2

90% would recommend to a friend

(114 total reviews)

Jorge Amar

Not enough data to show CEO approval

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (114 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Center Customer Service Representative employees have rated TP with 4.2 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Call Center Customer Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Call Center Customer Service Representative professionals compared to other employers within the Management en consulting industry (3.6 stars).

Reviews by job title

114 reviews

4.0

Jun 17, 2026

Free meals are great but limited hours

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Free food and meals (weekend)

Cons

Free meals should last whole day, but unfortunately it only lasts for 2-3hrs lol

TP Response

1w

Hi there. We appreciate you dropping by to provide your feedback.

3.0

Jun 10, 2026

Competitive salary, but management needs improvement

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

Competitive salary for fresh grad

Cons

High turnover rate, management can be improved

4.0

Nov 2, 2025

Overall Review of Teleperformance Status

Call center customer service representative

Recommend

CEO approval

Business Outlook

Pros

1. Good for beginners, job security. 2. Many global career advancement opportunities. 3. Work-from-home options available. 4. Company is globally well-known. 5. Often nice coworkers, supportive trainers.

Cons

1. Training sometimes relies on self-learning. 2. Do not give any further clarifications about schedules, compensations and benefits. 3. Management styles vary between teams.

TP Response

7mo

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 1 - 3 of 114 Reviews

Jobs at TP

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TP Customer Service Representative, Call Center reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Free meals are great but limited hours

Competitive salary, but management needs improvement

Overall Review of Teleperformance Status

Jobs at TP

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