Is TP a good company to work for as a Costumer Service Agent?

Costumer Service Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 337 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Service Agent interview questions at TP .

Does TP pay Costumer Service Agent employees well?

Costumer Service Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 337 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Costumer Service Agent salaries at TP.

How happy are Costumer Service Agent professionals working at TP?

96% of Costumer Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Costumer Service Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5144) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1475) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (705) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1995 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1793 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1771 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1473 reviews)); "Good environment is good." ((in 1263 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3808 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2469 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1505 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews))

TP Costumer Service Agent reviews

4.5

96% would recommend to a friend

(337 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Costumer Service Agent employees have rated TP with 4.5 out of 5 stars, based on 337 company reviews on Glassdoor. This indicates that most Costumer Service Agent professionals have an excellent working experience there. TP is rated 26% above average by Costumer Service Agent professionals compared to other employers within the Management en consulting industry (3.6 stars).

Reviews by job title

337 reviews

5.0

Jun 24, 2026

Buen manejo de horarios y tiempo extra disponible

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

El buen manejo de los horarios, MUT y OT.

Cons

No tengo nada que decir

TP Response

3d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

4.0

Jun 24, 2026

Stable workplace

Costumer service agent

Recommend

CEO approval

Business Outlook

Pros

Stable workplace, management is good.

Cons

For the medical campaigns, some calls are extremely taxing and difficult.

TP Response

3d

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

4.0

Jun 10, 2026

Estabilidad y buen pago, pero ambiente cerrado

Costumer service

Recommend

CEO approval

Business Outlook

Pros

Es un trabajo estable con buenas instalaciones, pagan puntual

Cons

Es algo encerrado y no hay muchos bonos o motivantes

TP Response

4d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 1 - 3 of 337 Reviews

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Reviews by job title

Buen manejo de horarios y tiempo extra disponible

Stable workplace

Estabilidad y buen pago, pero ambiente cerrado

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