TP Member Service Representative reviews

3.9

90% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

74% positive business outlook

Member Service Representative employees have rated TP with 3.9 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Member Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Member Service Representative professionals compared to other employers within the Management en consulting industry (3.6 stars).

Reviews by job title

129 reviews
4.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Love being able to resolve issues for cx….and explain our correct polices and procedures

Cons

The aht concerns and the system lags and it hurts our handle time and it counts against it

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TP Response
6mo
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
3.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Daily pay is a good benefit from TP.

Cons

Strict rules can’t have your phone or any electronic device on the production floor. Not even paper and pen

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TP Response
1y
Thank you for taking the time to share your thoughts. We value all feedback and are always looking for ways to improve. If you have any specific areas of concern or suggestions, please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com
4.0
May 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff is fun to work with.

Cons

Pay, schedule changes at random

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TP Response
1y
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
Viewing 1 - 3 of 129 Reviews

Glassdoor has 100,562 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.