Question 1

Is TP a good company to work for as a Operations Customer Expert II?

Accepted Answer

Operations Customer Expert II professionals working at TP have rated their employer with 3.6 out of 5 stars in 189 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert II Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert II interview questions at TP.

Question 2

Does TP pay Operations Customer Expert II employees well?

Accepted Answer

Operations Customer Expert II professionals rate their compensation and benefits at TP with 3.1 out of 5 stars based on 189 anonymously submitted employee reviews. This is 32.4% worse than the company average rating for salary and benefits. Find out more about Operations Customer Expert II salaries at TP.

Question 3

How happy are Operations Customer Expert II professionals working at TP?

Accepted Answer

69% of Operations Customer Expert II employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Operations Customer Expert II professionals have also rated TP with a 3.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13843), Customer Service Representative (CSR) (5141), Customer Service Agent (2582), Analyst (1525), Customer Service (1474), Expert em Interação (1406), Content Moderator (1238), Supervisor (1107), Call Center Agent (1068), Customer Service Associate (933), Agent (895), Team Leader (812), Executive (778), Operations Customer Expert 1 (700), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1806 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1766 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1462 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1259 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2482 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1528 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 502 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 372 reviews))

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Friendly environment with good pay, but shift issues exist

Good pay and bonuses, but poor culture impacts well-being

Supportive colleagues but pressure from targets

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