Google Customer Service Representative (CSR) interview questions

Phone interview and in-person interview (which went for close to an hour) The phone screen was very basic - just sussing out your motivation for Google, asking you what your favourite Google product was and why. The in-person interview was incredibly detailed. It required you to have knowledge of the whole suite of Google products and an incredibly detailed understanding of Google's advertising products like the Google Display Network and Adwords.

Sent in resume various times but hadn't heard back from a recruiter till I was referred. I sent in resume and cover letter and within 10 days had an initial phone call. No crazy out of the blue questions asked- more just seeing if I could answer questions articulately. Next step they flew me to the office to interview- 3 interviews in 2 hours. Most questions were expected and relevant to the job - but if you're applying to the ads team make sure you do obviously some background research on the ads ecosystem. Lastly, I heard back from them about 2 weeks later that I received the role, and then had 3 start dates to choose from.