Where can I find Kaiser Permanente interview experiences by job title?

Registered Nurse (777) ; Medical Assistant (298) ; Registered Nurse, BSN (276) ; Customer Service Representative (252) ; Project Manager (251) ; Director (161) ; LVN (148) ; Staff RN (142) ; Pharmacy Technician (136) ; Physician (131) ; Licensed Vocational Nurse (LVN) (130) ; Intern (122) ; Manager (114) ; Administrative Assistant (111) ; Consultant (111)

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Kaiser Permanente

Kaiser Permanente interview questions

based on 2.5K ratings - Updated Jun 29, 2026

Average interview difficulty

Very positive interview experience

How others got an interview

67%
Applied online
Applied online
10%
Employee Referral
Employee Referral
9%
Recruiter
Recruiter
5%
In Person
In Person
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting

Interview search

2,507 interviews

Ward Clerk Transcriber Interview

Aug 27, 2012

Anonymous Interview Candidate

No offer

Neutral experience

Average interview

Application

I applied online. The process took 2 months. I interviewed at Kaiser Permanente (Los Angeles, CA) in Aug 2012

Interview

I needed to had my BLS card and have a Medical Terminology certificate to be considered. Applied online, 1 week later had a phone interview with an HR Representative. Had to fill out another online application to be submitted to hiring manager. One month later scheduled an interview with Hiring Manager. Said I would hear back in 2-3 weeks if I got the job.

Interview questions [3]

Question 1

Have you ever had an irate patient? Explain the situation and how you dealt with it.

1 Answer

Question 2

What was your best customer service experience?

1 Answer

Question 3

What do you look for in a good Manager?

1 Answer

Marketing Coordinator Interview

Aug 22, 2012

Anonymous Interview Candidate

No offer

Application

I interviewed at Kaiser Permanente

Interview

The interview itself was straightforward, and was conducted with three of the department managers. However, two of the managers in the department had absolutely nothing to do with this particular role. Other than working in close proximity to them, I'm not sure why they were interested in whom was hired.

Interview questions [1]

Question 1

The questions were pretty direct and relevant to the position. The majority of the interview consisted of discussing my past experience and how it would be applicable to the role and the company.

Answer question

Human Resources Call Center Interview

Aug 22, 2012

Anonymous Interview Candidate

No offer

Positive experience

Average interview

Application

I applied through a staffing agency. The process took 2 weeks. I interviewed at Kaiser Permanente (Alameda, CA) in Aug 2012

Interview

I was contacted through a staffing agency; the interview took place a week later; It was a phone interview with two individuals, although I was only given one name and surprised when he stated we will conference in shortly.

Interview questions [5]

Question 1

Explain in detail a situation where you had a difficult client, how did you handle the situation, what was the outcome?

Answer question

Question 2

Expalin a situation where you had to use ethics to make a decision?

Answer question

Question 3

Name a situation where you had to explain a change to a customer that they didn't understand, where they became angry?

Answer question

Question 4

Describe a situation where you had to use your analytical skills to make a decision and/or make recommendations to your superiors? What was the outcome?

Answer question

Question 5

Describe a time where paying attenting to detail was vital?

Answer question

Viewing 2326 - 2330 of 2,507 Interviews

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Kaiser Permanente interview questions

Average interview difficulty

Very positive interview experience

How others got an interview