Question 1

Is TP a good company to work for as a Call Service Agent?

Accepted Answer

Call Service Agent professionals working at TP have rated their employer with 4.5 out of 5 stars in 859 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Service Agent interview questions at TP.

Question 2

Does TP pay Call Service Agent employees well?

Accepted Answer

Call Service Agent professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 859 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Service Agent salaries at TP.

Question 3

How happy are Call Service Agent professionals working at TP?

Accepted Answer

92% of Call Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Call Service Agent professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13850), Customer Service Representative (CSR) (5144), Customer Service Agent (2586), Analyst (1525), Customer Service (1475), Expert em Interação (1406), Content Moderator (1240), Supervisor (1108), Call Center Agent (1068), Customer Service Associate (934), Agent (895), Team Leader (813), Executive (778), Operations Customer Expert 1 (704), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1975 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1811 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1779 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1471 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1251 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2457 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews)); "Poor communication and dropping classes with little notice" ((in 291 reviews))

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Supportive team and training, but high stress and workload

Free meals are great but limited hours

Competitive salary, but management needs improvement

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