Went through 3 interviews, spending time preparing and taking time off my current job. They didn't even have the courtesy to send me an email telling me I wasn't offered the role. I sent follow up emails requesting any details or feedback, which were ignored.
During one of the interviews, the interviewer loudly opened a fizzy drink can while I was speaking, which put me off mid-sentence. All 3 interviewers seemed quite disinterested. Really expected more from a company that tells tall tales about how much they "value people".
Interview questions [1]
Question 1
They asked me to explain what I do in my current role.
I applied online. I interviewed at Checkout.com (Londen, Engeland) in Apr 2026
Interview
I am due to have my first technical interview after an initial screening with one of their recruiters. The initial call was more about him telling me about checkout.com and me just giving a high level overview of my experience
My experience with the interview process was poor from start to finish.
The initial HR screening was scheduled, but the interviewer did not show up. It then took two days to receive a response to my follow-up emails. The call was eventually rearranged, and while an apology was given, the HR representative also referenced a review I had posted and asked me to delete it, which felt inappropriate and unprofessional.
The second interview, with the hiring manager, was equally disappointing. The interaction was rushed, cold, and lacked even basic courtesy. There was no attempt to build rapport, just a quick “how are you” followed immediately by tell me about yourself. The tone throughout felt dismissive and, at times, condescending.
When I asked questions about the team and role, the responses were minimal and disengaged. For example, asking about team size resulted in a one-word answer (“15”) with no further context. This pattern repeated across multiple questions, making it difficult to understand the role or assess whether this was a collaborative environment.
Overall, the process gave the impression of poor communication, lack of preparation, and toxic weak leadership at interview level. It did not reflect a company culture I would want to be part of.
Advice to Management /CEO/founders:
Leadership standards need closer attention. The interview experience suggested behaviours that come across as dismissive and, at times, borderline toxic.
Leaders should model respect, engagement, and clear communication in every interaction. Stronger accountability and oversight at this level would significantly improve both culture and candidate experience.
2
Top companies for "Compensation and Benefits" near you