I applied online. The process took 3 months. I interviewed at Checkout.com (San Francisco, CA) in May 2021
Interview
The interview process took almost 3 months from start to finish. It was extremely time consuming and the final interview with leadership was a presentation where they asked you to map out how you would basically do the job from start to finish. It took hours and hours of work to put that free thought leadership presentation together and I was hesitant to even send the presentation to them because it truly was free work. Overall it was a very negative experience and I didn't feel that the leadership was very friendly and communicative at all. They asked for entirely too much from their candidates for the level of job. Morale of the story is, if an interview process makes you uncomfortable, its likely not a good fit/culture.
Interview questions [3]
Question 1
A key function of our senior partnership marketing role will be to determine how to tier our partners and determine the level of marketing effort against each tier based on projected outcomes. You’ll also work to ideate and run integrated campaigns in collaboration with the top tier partners to drive more awareness and acquisition for Checkout.com.
The purpose of this case study is to get an understanding of how you would think through that tiring and see your creativity and approach for developing an integrated co-marketing campaign from the ground up. The presentation does not have to be all inclusive, but should demonstrate the following: your creative approach, how you think through KPIs and goals, the way you work with cross-functional partners, and how you operationalize partnership-based marketing campaigns.
Remember: In this role, we are looking for you to demonstrate your ability to be strategic, deeply creative, and pragmatically operational. We want to see how you think.
The presentation can be completed in any preferred format.
The presentation should be high-level, but look to demonstrate your breadth of knowledge and how you think through these programs. You should allow 40 to 60 minutes for the full presentation, inclusive of questions.
Part I:
Checkout.com works with three key partner categories:
● Platforms - eCommerce, subscription mgmt, marketplace, ERP, FinTech
● Agency and system integrators - building on the platforms we support
● Distribution partners - ISVs, payment consultants, trade associations, PE/VC, payment method commercialisation, public tenders, ISOs
You can see the list of our partners at https://www.checkout.com/partners.
Our goal is to leverage these partners to increase Checkout.com awareness and drive acquisition via deep integration and partnership. To effectively achieve this, we must prioritize and tier our partners in order to ensure that our finite marketing resources are effectively deployed and leveraged.
Walk us through your framework for tiering and prioritizing partners. Discuss how you created your tiering framework and how this framework would guide cross-functional marketing support and effort allocation.
Part II:
For our top tier partners, we look to launch creative co-marketing initiatives that drive Checkout.com’s brand awareness and our overarching acquisition of new merchants. Pick one of our top partners (based on your framework) and come up with an idea for an integrated marketing co-marketing campaign that helps us achieve these goals, together. We want to see your creativity in marketing initiatives and understand how you would leverage your cross-functional marketing channels to drive success for the campaign.
Hi there,
Thank you for taking the time to leave us a review and provide such thorough feedback on the interview process.
We’re sorry to hear that there were elements of the process you found frustrating and disappointing. We have circulated your feedback with the right team members internally and we will action accordingly to ensure we continue improving for our candidates.
Thanks again for your comments and if you have any additional feedback please don’t hesitate to get in touch at people.acquisition@checkout.com.
Thanks,
The People Team
I applied through an employee referral. The process took 4 weeks. I interviewed at Checkout.com in Jun 2021
Interview
Seriously efficient! I met the right people, received feedback and was told the decision as to whether or not I moved forward to the next stage of the process all in rapid succession.
Interview questions [1]
Question 1
As well as the standard behavioural questions it was product industry related.
Stages were clearly defined throughout the process, which was helpful. The recruiter provided guidance, and was transparent. I appreciated the ability to meet a number of relevant people, who I would ultimately work with