Glassdoor users rated their interview experience at Mastercard as 50% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Director and Business Development rated their interviews as the hardest, whereas interviews for Director and Business Development roles were rated as the easiest.
The hiring process at Mastercard takes an average of 63 days when considering 2 user submitted interviews across all job titles. Candidates applying for Director had the quickest hiring process (on average 63 days), whereas Director roles had the slowest hiring process (on average 63 days).
Online application via the webiste, then video interview that included the standard behavioural questions, then final round phone call. no online test as it wasnt a technical role i was applying to.
I applied online. I interviewed at Mastercard (O'Fallon, MO) in Feb 2026
Interview
Read all for my interesting experience.
1. Recruiter called to say technical screen would be scheduled. She talked about one interviewer, but two 45-minute technical screens were scheduled. The original interviewer did not recognize the name of the second interviewer (so not sure why 2nd was relevant to the process).
2. The job description did not mention Agile or program methodologies/tools. Recruiter said hiring manager was looking for strong soft skills. The second interviewer mentioned above was an Agile screener - looking for program experience dealing with Agile, Scrum, tech stack, tech architecture and SW development. Talked to an actual MC employee who said groups in MC have varying degrees of Agile maturity.
3. Original interviewer (who was moving to another role) gave a full description of the job. The "program manager" scope in the JD was about 15% of the role. The rest had to do with operational, day to day activities that are typically not part of a program manager's scope.
4. Additional interviewer had about 20 minutes for questions. After the first question, interviewer cut off by saying I was a mismatch for the role and ended the interview. Felt very disrespected and surprised I wasn't given the full time for questions. Now, this interviewer was the second added interviewer above - who was NOT the hiring manager, was screening for Agile (not indicated in JD), and who was unknown to the original interviewer.
Interview questions [1]
Question 1
Walk me through your resume. Do you have any experience dealing with tech stack? What was the SW architecture of that project? Were you a scrum master?
I applied through college or university. I interviewed at Mastercard
Interview
Standard consulting case interview featuring two back-to-back case studies, followed by several behavioral questions assessing problem-solving skills, structured thinking, communication abilities, and overall fit with the firm’s culture and values.