I applied online. The process took 8 weeks. I interviewed at Checkout.com in Apr 2025
Interview
The Interviewer rescheduled the interview twice through the recruiter. On the day of the interview, the interviewer was 10 minutes late - I understand life happens but was already a poor start to begin with. Because the interviewer wanted to time box the interview to the scheduled one hour, the interviewer kept cutting me off and asking me to move on despite me answering her questions. Every point I made was challenged and questioned, which at times I agreed with the challenge to my points, but many times it came across as disruptive and rude. After the interview I knew my working style would clash with the interviewer.
I had a total of seven or eight interviews for a fixed-term contract role, which in itself raises red flags about efficiency and internal alignment. It felt less like a hiring process and more like a test of endurance. The sheer volume of interviews suggested a team that struggles to work smart and instead complicates their own processes. Early in the process, I was asked by the lead recruiter, to choose between a UK-focused role or one covering the Rest of the World. I was later informed he had made the decision for me and submitted me for the UK role, which had already been filled. He then gave strict instructions to focus my interviews solely on UK experience. Then, less than 24 hours before my face to face round, I was suddenly told I was being considered for the Rest of the World role instead, giving me no time to adapt or prepare properly. The last minute switch was unprofessional and inconsiderate. His communication throughout was inconsistent and frustrating. Feedback came in vague emails and direct communication was avoided a game of “Where’s of wally” that dragged on for two months. At one point, I was told: “We did note that your communication style tended to be quite detailed, and we’d like to explore your ability to be more concise in your responses.” Yet, in my final interview with the Chief of Staff, I was told I had the perfect energy for the role, and he even asked which role I was interested in, something I was supposedly already placed in weeks earlier. It was yet another example of how disjointed and uncoordinated the entire process was. The final straw was realising that Checkout.com’s much-touted “12 Leadership Principles” were nowhere to be found in practice. There was no ownership, no transparency, and no collaboration just inconsistency, mixed signals, and wasted time. I chose to withdraw my application before an offer was even made, because sometimes, disrespect is louder than regret.
I applied through an employee referral. I interviewed at Checkout.com (Parijs) in May 2025
Interview
TL;DR;
- They are all nice and responsive until you're not interesting to them anymore (after that, there's a noticeable shift in tone and responsiveness)
- Their feedback doesn’t match with what actually happened during the interviews, which makes you wonder if they confused you with another candidate (or are just making up reasons to reject you)
I went to the final round (4th round - "Values interview"), after successfully passing the SQL (1st), Data Science (2nd) and Product (3rd) interviews with positive feedback at each step.
After that, I didn't hear back from them for two weeks (while they used to reach out to me only a few hours after each previous interview), to finally hear during a 5 min meeting they were not moving forward because of a lack of "culture fit".
When I asked for feedback, I received generic, pre-made phrases on "missing signals" regarding operating principles that were never covered during the interview (the interview covered different principles, I even showed my notes to prove it).
Given my surprise and confusion, I requested more detailed feedback to understand how I sent (or didn't send) these signals and how I can correct that for future interviews, which I of course never received.
Their recruitment process felt like fake niceness and inconsistent evaluation, and I’m confident not moving forward was for the best.
Interview questions [1]
Question 1
Tell me about a time where a colleague was underperforming. What did you do to help them?