The process took 3 weeks. I interviewed at T-Mobile in Mar 2009
Interview
Initially stopped in to find out if the location was hiring and dropped off a resume. Checked on the company website and applied. Was then directed to take an assessment and called for an interview about a week after that. A week after the first interview, did a phone interview with another store manager and then waited for the background check to come through. Was offered the job about a week and a half after that.
Upon entering the store the first time and subsequent times, was quite comfortable with the atmosphere. Employees were relatively friendly and upon hire, willing to help.
Interview questions [1]
Question 1
Tell me about a time you went out of your way to help a customer.
I applied online. The process took 3 weeks. I interviewed at T-Mobile in Sep 2010
Interview
I applied online with various locations. I called all of the managers with no progress. Finally, I spoke with my manager, he performed a brief phone interview and scheduled a formal one for a later date. After our 1:1 interview, I had to have a phone interview with the District Manager.
Interview questions [1]
Question 1
What are your three favorite places to shop? And why?
I applied online. The process took 3 weeks. I interviewed at T-Mobile (Hilltop Mall, CA) in May 2011
Interview
When you apply you will have to take a 30 min skills test. but you oly have to take it once and can apply oto as many stores as you want.
After completing the application, I was contacted by a manger (through email) that had reviewed my resume posted on their website.
I scheduled an interview with the store manager. It consisted of about 4 behavioral questions and a hypotehetical sales situation, where I had to sell a phone
Later, I had another interview with a disctrict manager. It cosnisted of 4 behavioral questiosn that were similiar to the ones asked in the initial interview.
Interview questions [4]
Question 1
Tell me about a difficult customer and how you handled the situation